This is the most common question we get asked. Click here to view a page entirely devoted to this question.

We are currently working on a number of support videos for the online designer. In the meantime, please call us at 866-757-TEES and we would be glad to assist you.

FREE ground shipping is included with all orders.

Yes. We offer a number of international shipping options starting from $8.00. We recommend Global Priority Mail. Its quick and affordable.

Most orders will ship within 5 business days after all artwork is finished and approved and we have received payment. Please allow another 1-5 business days for UPS ground shipping.

We also offer a number of expedited shipping services to accomodate your needs.

It depends. To keep prices low, we utilize the least expensive shipping methods available. The postal service does not provide tracking info for the types of services we use for shipping small packages. However, for bulk orders (over 5lbs) , we can provide tracking info. We will email you that information as soon as it becomes available. Note: The tracking links that you may find on our website under your account are not functional.

Custom printed orders are non-returnable unless we have made an error in fulfillment. If your order is flawed and we are at fault, please return it within 30 days, and we will gladly exchange it or provide you with a full refund. The return address is on your receipt. Please contact us if you feel we have made a mistake.